Delete your Colibrí account

Colibrí: languages by speaking · last updated: October 1, 2026

This is a courtesy translation. If there are differences, the Spanish version prevails.

Here’s how to delete your Colibrí account and all of its data, whether or not you still have the app installed.

In the app (the fastest way)

Open Colibrí and go to Profile.
In the “Your account” section, tap “Delete my account.”
Confirm. If you signed up with email, we’ll ask for your password. If you sign in with Google, choose your account in the sheet that pops up.

Your account is deleted immediately and permanently.

If you no longer have the app

Email soporte@speakcolibri.com from the email address on your account, with the subject line “Delete my Colibrí account.” We’ll delete the account and its data within 30 days and confirm by email.

What gets deleted

Your account: your email address, your name, and your Google or password sign-in.
Your cloud backup: lessons, exams, streak, and saved words and mistakes.
Your entries in the weekly league (nickname and points).
What we keep about your gift codes: which ones you redeemed, how long they gave you Plus, and any failed attempts.
If you delete your account in the app, everything of yours on that device: your progress and your settings. The app goes back to how it was when you first installed it.
If you ask us to, the messages and reports you sent us from the app.

What doesn’t need to be deleted

Your voice and your texts: they’re never stored. They’re processed and then discarded.
Usage statistics: they don’t include your account, your name, or your email address, only an anonymous ID for the installation, and they expire on their own after 13 months. Crash reports expire after 90 days.
Progress saved on any other device where you used the account: it’s deleted when you uninstall the app or clear its data in Android settings.

Contact

Questions about your data? Email us at soporte@speakcolibri.com or write to us from the app (Profile → “Contact us”).